Privacy Policy

Effective Date: 01/12/2024

This Privacy Policy outlines how HungrX LLC ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you access our website https://hungrx.com, and related mobile applications (collectively referred to as the "Platform"). This Privacy Policy applies to all users ("you", "your", "User", or "Visitor") of our services ("Services"), which include personalized food recommendations, nutrition analysis, meal planning, and related fitness services (collectively, the "Content").

We take your privacy seriously and are committed to protecting your Personal Data. By accessing or using our Platform, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our Services.

1. Consent

By using our Platform, and providing Personal Information to us, you consent to its use and disclosure for the purposes and in the manner described in this Privacy Policy. However, we will not use or disclose your Personal Information in ways other than as described in this Privacy Policy without your prior express consent to do so. IT IS ADVISED TO PLEASE READ THIS PRIVACY POLICY CAREFULLY.

2. Information We Collect About You

We may collect various types of Personal Data from you to provide our Services effectively. This includes but is not limited to:

2.1 Personal Identifiers

• Name: Your full name for account registration and communication.
• Contact Information: This includes your email address, phone number, and mailing address.
• Demographic Data: Information such as gender, date of birth, and residency, which helps us verify eligibility and customize your experience.
• Health and Lifestyle Information: Data such as height, weight, dietary preferences, and fitness goals, which helps us personalize recommendations and meal plans.

2.2 Account Registration Information

• User Credentials: Your username and password created during the registration process to access your account.
• Location Information: We may collect GPS data or general location data to provide localized services and recommendations.
• Profile Information: Information about your food preferences, allergies, and any other relevant data you choose to share.

2.3 Automatically Collected Information

• Device Information: Type of device, operating system, browser type, and version.
• Log Data: Your IP address, pages visited, time and date of access, and the duration of your visit.
• Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar technologies to gather information on your interactions with our Platform. This helps us improve our Services and tailor your experience.

2.4 User-Generated Content

You may have the opportunity to provide feedback, comments, or participate in forums. Any content you submit may be publicly visible and could be collected by us.

2.5 Other Information

You may voluntarily provide additional information in connection with surveys, contests, promotions, or customer support inquiries. This could include details about your health, preferences, and feedback regarding our Services.

2.6 Information from Third Parties

We may obtain information about you from third parties, including social media platforms, advertising partners, and other service providers. This may include information related to your interactions with our advertisements, social media profiles, or engagement with our content.

3. How We Use Your Information

3.1 Provision of Services

• Account Creation and Maintenance: Your Personal Data, such as your name and email address, is required to set up your user profile. This enables you to access personalized features, manage subscriptions, and utilize various functionalities on our Platform.
• Tailored Content Delivery: We analyze your preferences, dietary restrictions, and fitness goals to provide customized meal recommendations and personalized content. This ensures that the information and services you receive align with your specific needs, enhancing your overall experience on our Platform.

3.2 Improvement of Services

• Analyze Usage Patterns: We monitor how users interact with our Platform to identify popular features and understand user behavior. This data helps us refine our Services and introduce enhancements that better meet user expectations.
• Personalized User Experience: By examining your interactions, such as meal choices and engagement with our content, we can adapt our offerings to suit your individual preferences. This includes suggesting relevant recipes, workout plans, and features based on your historical usage.

3.3 Communication

• Updates and Newsletters: We may send you important updates regarding your account, including changes to our Services, policies, or terms of use. Additionally, we provide newsletters and informational content about health, fitness, and meal planning that may interest you.
• Promotional Communications: With your consent, we may use your email address to inform you about special offers, promotions, events, or new features. You have the right to opt out of these communications at any time, allowing you to manage your preferences regarding marketing outreach.

3.4 Customer Support

• Respond to Inquiries: We utilize your contact information to address your questions, feedback, and support requests. This includes providing assistance for technical issues, account management, and resolving any concerns you may have about our Services.
• Enhance Support Quality: By analyzing past interactions and support requests, we can improve our response times and the quality of service provided to you. This also helps us identify common issues and implement solutions proactively.

3.5 Legal Compliance and Protection

• Compliance with Legal Obligations: We may use your Personal Data to comply with various legal requirements, including responding to subpoenas, court orders, or other legal processes.
• Protection of Rights and Safety: We may use your information to investigate and prevent fraud, security breaches, or harmful activities.

3.6 Business Analytics

• Market Research and Analysis: We analyze user data to understand preferences and needs for informed business decisions.
• Data Aggregation: We aggregate and anonymize data to generate reports for user engagement and satisfaction analysis.

3.7 Marketing and Advertising

• Targeted Advertising: We deliver advertisements aligned with your interests based on usage patterns.
• User Control Over Advertising Preferences: You can manage your preferences through your device settings, including limiting tracking.

3.8 Research and Development

• Conduct Research Initiatives: Your data may be analyzed to explore new features and functionalities.
• Develop New Offerings: Insights guide the development of products and services that meet user needs.

3.9 Feedback and Improvement

• Solicitation of Feedback: We may reach out to you for feedback via surveys or direct communication.
• Incorporation of User Suggestions: Feedback helps us improve and adapt our services to user preferences.

4. Disclosure to Third Parties

4.1 Service Providers

We may share your information with third-party vendors, including payment processors, customer support services, analytics providers, and marketing partners. These providers are contractually obligated to protect your information.

4.2 Legal Compliance

We may disclose your information if required by law or in response to valid requests by public authorities, such as courts or government agencies.

4.3 Business Transactions

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. You will be notified in such cases.

4.4 Protection of Rights

We may disclose information to protect our rights, property, or safety, or to enforce our policies and terms.

4.5 Aggregated and Anonymized Data

We may share aggregated or anonymized data with third parties for research, analysis, or marketing purposes. This data does not identify you personally.

4.6 Social Media Platforms

If you connect your account with social media platforms, we may share information with them in accordance with their privacy policies.

4.7 Advertising Partners

We may share your information with advertising partners to deliver personalized advertisements. These partners may use cookies and tracking technologies to assess the effectiveness of their campaigns and deliver targeted content based on your interests.

5. Data Security

We take the protection of your Personal Data seriously and implement robust technical and organizational measures to safeguard it.

5.1 Access Controls

• Internal Employees and Contractors: Access is restricted to employees and contractors with legitimate business needs.
• Third-Party Service Providers: Vendors are contractually obligated to comply with our data protection standards.

5.2 Encryption

• Data Transmission: Data is encrypted using TLS during transmission to prevent unauthorized access.
• Data Storage: Sensitive data stored is encrypted to ensure security even in case of unauthorized access.

5.3 Regular Security Assessments

We conduct regular assessments to identify vulnerabilities and strengthen security measures.

5.4 Multi-Factor Authentication (MFA)

We offer multi-factor authentication to enhance account security by requiring a second verification step in addition to a password.

5.5 User Responsibility

• Use strong, unique passwords and update them regularly.
• Monitor account activity for any unauthorized actions.
• Report suspected breaches promptly for assistance.

5.6 Data Breach Protocol

• Immediate Containment: Steps are taken immediately to contain the breach.
• Internal Investigation: A thorough investigation determines the breach's scope and impact.
• User Notification: Affected users are notified promptly with details and next steps.
• Mitigation Measures: Vulnerabilities are addressed, and defenses are strengthened.

5.7 Data Retention and Disposal

• Retention: Data is retained only as long as necessary or required by law.
• Secure Disposal: Data is securely deleted using methods like data wiping or shredding.

6. Your Rights and Choices

6.1 Access

You have the right to request a copy of your Personal Data and inquire about how it is used and shared. Requests can be submitted via our contact channels, and we respond within 30 days.

6.2 Correction

You can request corrections to inaccurate or incomplete data by providing specific details of the error and the updated information.

6.3 Deletion

You may request data deletion under certain conditions. We will evaluate requests and act per applicable laws and regulations.

6.4 Data Portability

You have the right to request a copy of your data in a machine-readable format for transfer to another provider.

6.5 Objection to Processing

You may object to data processing for legitimate interests or direct marketing purposes. We will assess and respond in compliance with applicable laws.

6.6 Withdraw Consent

You can withdraw your consent for data processing at any time by contacting us. Note that this may affect some of our Services.

6.7 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time. You may follow the unsubscribe instructions provided in the marketing emails you receive or contact us directly through our customer service channels. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account.

6.8 Exercising Your Rights

To exercise any of the rights outlined above, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before processing your request to ensure the security of your Personal Data. If you have any concerns about how we handle your requests, you have the right to lodge a complaint with a data protection authority.

7. CHILDREN'S PRIVACY

At HungrX, we recognize the importance of protecting the privacy of children. Our Services are not intended for individuals under the age of 13. We take measures to prevent the collection of Personal Data from children without parental consent.

7.1 Age Restrictions

Our Services are specifically designed for users aged 18 and older, and minors aged 13 to 17 are permitted to use the platform only with parental consent and supervision. We do not knowingly collect Personal Data from children under the age of 18. If we learn that we have inadvertently collected Personal Data from a child under this age, we will take immediate steps to delete such information from our records.

7.2 Parental Consent

If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us immediately. We will take appropriate measures to delete such information in accordance with applicable laws and ensure that no further data collection occurs without your consent.

8. INTERNATIONAL DATA TRANSFERS

As part of our Services, your Personal Data may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. This section outlines the procedures we follow to ensure your data is adequately protected during these transfers.

8.1 Cross-Border Transfers

Your information, including Personal Data, may be transferred to locations outside of your jurisdiction, including the United States, which may have different data protection laws than those in your home country. If you are located outside the U.S. and provide us with Personal Data, you understand that your data may be transferred to and processed in the U.S.

8.2 Data Transfer Mechanisms

When transferring your Personal Data internationally, we implement adequate safeguards to ensure the protection of your information. These safeguards may include:

• Standard Contractual Clauses: We may use standard contractual clauses approved by regulatory authorities to ensure that your data is afforded a similar level of protection as required under your local laws.
• Binding Corporate Rules: In some cases, we may adopt binding corporate rules within our organization to facilitate international transfers while ensuring compliance with applicable data protection laws.

8.3 User Rights

By using our Services, you consent to the transfer of your information to the United States or other countries, which may not have the same level of data protection as your jurisdiction. You acknowledge that our privacy practices may not be identical to those in your home country, and by providing your information, you agree to the processing of your Personal Data in accordance with this Privacy Policy.

9. HOW WE STORE YOUR PERSONAL DATA

We may store Personal Data during the subscription period and up to 90 days after the cancellation of the subscription. Additionally, such information may be stored by third parties to whom we may have transferred it under this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data we collect from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration, and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 Cookies

Cookies are small files stored on your device that help us improve your experience on our Platform. We use cookies to:

• Remember your preferences and settings.
• Analyze user behavior and improve our Services.
• Deliver targeted advertisements.

10.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Platform.
• Analytics Cookies: Help us understand how visitors interact with our Platform.
• Functionality Cookies: Allow us to remember your preferences and enhance your experience.

10.3 Managing Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our Platform.

10.4 For more detailed information about our use of cookies and how they affect your browsing experience, please refer to our Cookie Policy.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Platform. We encourage you to periodically review this Privacy Policy for the latest information on our practices. Your continued use of the Platform after any changes to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.

12. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

HungrX, LLC

Email: admin@hungrx.com

Address: 8 The Green, Suite B, Suite B, Dover, DE 19901